Senior Business Analyst- Automation, KYC & Fraud

Senior Business Analyst- Automation, KYC & Fraud

Job Openings: Senior Business Analyst- Automation, KYC & Fraud

About the Job

• Term: 12 months
• Job Location: Abu Dhabi
• Budget: USD 185,000
• Experience Requirement: 8 - 10 years
• Project Scope: Senior Business Analyst- Automation, KYC & Fraud

Requirements for Role: Senior BA with Project Management skills, knowledge of process automation, analytical capabilities, and understanding of 3rd party APIs.

Skills: Business analyst, digital process automation including KYC, client onboarding, and fraud experience.

Detailed Role:

• Non-Technical:
• Strong analytical skills, process engineering, and data analytics.
• Ability to develop and maintain project plans, schedules, and budgets, and track progress against established milestones and deliverables.
• Experience in conducting stakeholder analysis and developing stakeholder management plans for effective communication and engagement.
• Ability to conduct risk assessments and develop risk mitigation plans.
• Exceptional stakeholder management skills from ExCo level in Compliance, Legal, Business/Technology, and Squad Leads.
• Structured and organized approach to solution analysis, tracking actions, and managing dependencies across multiple stakeholders.
• Technical:
• Knowledge of Agile Ways of Working and experience in Atlassian Jira, writing user stories, and process maps.
• Understanding of integration with 3rd party APIs (e.g., credit scoring).
• Understanding of onboarding processes such as identity verification, KYC, screening, and credit eligibility.
• Experience using collaboration tools such as Atlassian Confluence, MS SharePoint, and MS Teams.
• Cultural Fit:
• Passionate about digital solutions.
• Problem-solving mindset, challenging the status quo.
• Self-organizing, independent, and takes ownership of tasks.
• Ability to handle multiple projects simultaneously.
• Qualifications:
• Industry-aligned certifications such as ACAMS or equivalent experience.
• Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM), ideally at the master's level.

KPIs:

• Fraud Detection and Prevention
• Accuracy of Fraud Analysis
• Reduction in Losses
• Timeliness of Fraud Prevention
• Customer Satisfaction

Knowledge & Experience:

8-10 years of experience in full customer lifecycle:

• Strong experience in requirements gathering, analysis, and structuring to align with business objectives and technical deliverables.
• Experience implementing key projects/consumer banking products end-to-end from mobile banking app (front end) to workflow & core systems (back end).
• Strong knowledge of onboarding processes such as identity verification, KYC, screening, and credit eligibility.
• Understanding of key regulatory requirements of Risk and Fraud from the UAE Central Bank.
• Knowledge of core systems in the banking landscape; tenacity to analyze performance of APIs/Capabilities/Business Processes.
• Minimum 5 years of experience in product management, preferably from the UAE market.