Senior BI Analyst

Job Overview

We are seeking a talented and experienced Senior BI Analyst to join our dynamic team. In this role, you will play a vital role in analyzing and interpreting data to provide actionable insights that drive business growth and improve decision-making processes. Your primary focus will be on retail and commerce fulfillment related reports, data visualization using tools such as Microsoft Power BI.

Key Responsibilities

• Collaborate with cross-functional teams to identify business requirements and define key performance indicators (KPIs) for e-commerce and retail analytics.
• Develop and maintain retail and ecommerce-related models, ensuring accuracy, reliability, and scalability of data and reporting.
• Utilize SQL and BigQuery to extract, manipulate, and analyze large datasets.
• Perform in-depth data analysis to identify trends, patterns, and opportunities for optimization and growth in ecommerce operations.
• Create intuitive and visually appealing reports, dashboards, and visualizations using Microsoft Power BI, ensuring data is presented in a meaningful and actionable format.
• Collaborate with stakeholders to understand their reporting needs and deliver accurate and timely insights.
• Monitor key metrics and proactively provide analysis and recommendations to enhance ecommerce performance.
• Identify and implement process improvements to streamline data collection, analysis, and reporting procedures.
• Collaborate with the engineering team to understand data structures and ensure data integrity and consistency.
• Stay up-to-date with industry trends, best practices, and emerging technologies in the field of ecommerce analytics.

Requirements

• At least 5 years of proven experience as a BI Analyst or similar role, preferably in an ecommerce or retail environment.
• Bachelor's degree in Computer Science, Mathematics, Statistics, Economics, or a related field.
• Good understanding of commerce-related models and concepts such as customer lifetime value, customer segmentation, funnel analysis, A/B testing, and cohort analysis.
• Proficient in data visualization tools, particularly Microsoft Power BI. Experience with Tableau and Metabase is a plus.
• Good understanding of data extraction, transformation, and loading.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Strong SQL and BigQuery skills for data extraction and analysis.
• Experience working with CRM systems and CRM metrics is a plus.
• Advanced Excel skills, including pivot tables, formulas, and data manipulation.
• Knowledge of statistical analysis techniques and experience with programming in Python.
• Experience with common segmentation, retention metrics and analysis (churn analysis, RFM segmentation, affinity scoring, etc).
• Excellent communication and presentation skills, with the ability to translate complex data into clear and actionable insights for non-technical stakeholders.
• Strong problem-solving skills and the ability to think critically to identify trends, patterns, and opportunities in data.
• Proactive and self-motivated, with the ability to work independently as well as part of a team.

Benefits

• Pet-friendly workplace.
• Life and medical Insurance.
• Employee discount.
• Career growth opportunities.
• Fast paced and dynamic environment.