Senior Associate Human Resources

Support in conducting user research to inform the design process.

Work closely with the digital and product teams to understand the needs of the users.

Develop solutions that meet the user's needs.

ROLES AND RESPONSIBILITIES:

1. Conduct user research using a variety of qualitative methods, such as interviews, focus groups, and usability testing.
2. Analyze user research data to identify trends, patterns, and insights.
3. Develop and present research findings to stakeholders in a clear and concise manner.
4. Design and facilitate design-thinking workshops with stakeholders, and the digital and product teams.
5. Collaborate with the digital and product teams to incorporate research findings into the design process.
6. Stay up to date on the latest user research methods and best practices.

RELATED YEARS OF EXPERIENCE:

• Min of 6+ years of experience in design research.

FIELD OF EXPERIENCE:

• Prior experience in design research and UX design, with solid knowledge of quantitative research methods.