Senior Application Support Engineer

Job Description:

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Purpose:

Provide expert-level support by executing advanced troubleshooting and collaborating with cross-functional teams, to implement impactful solutions, optimizing application support, and ensuring system stability with minimal downtime for end-users.

Minimum Qualifications & Experience:

• Bachelor's degree in IT, Computer Science, Business Information Systems, or a related field.
• Certifications in Azure, AWS (Amazon Web Services) are preferred.
• Certifications in Sitecore next js, Microsoft CRM D365, and Software AG preferred.
• In-depth knowledge of databases, application architecture, troubleshooting methodologies, and performance optimization.
• In-depth knowledge of scripting languages and automation tools.
• 6 - 8 years experience in the Securities / Stock Exchange or another financial institution.
• Proficient with Agile methodology, continuous integration, and continuous development pipelines.
• Previous experience with configuring and running CI/CD pipeline management and release management preferred.
• Collaborate with executive management and department leaders to assess near- and long-term Enterprise Integration Platform needs.
• Create and maintain documentation as it relates to Enterprise Integration Platform configuration, deployment, custom resources etc.
• Deploying Software AG releases across all environments (On-Cloud).
• Monitoring the performance of APIs.
• Developing Software AG resources including web services, restful APIs, SOAP APIs, Software AG adapters, custom adapters, APIs protocol transformations, Messaging queue (AMQ, JMS, and Kafka).
• Working on file based protocol (SFTP, FTP).
• Experience in Web Methods (Software AG) Developer/Integration with JDBC adapter and MX (message XML) and MT (message type) experience.
• Experience in Web Services (REST, SOAP, GraphQL preferred).
• Experience in Swift ISO 20022/15022, Swift Translator tool (preferred).
• Experience in API Gateway Management for SOAP, REST services, and WebSocket (preferred).
• Experience in BPM and Nasdaq or any other financial platform with integrations preferred.
• Experience in cloud (Azure preferred) mainly in containerization using Docker and Kubernetes.
• Experience in Core JAVA programming language is a must.
• Experience with stored procedures is a plus.
• Proficient in understanding and supporting Document management systems preferably OpenText DMS.
• Proficient in Front End and Back End website support - Sitecore Next JS technologies is a plus as well as Java based applications.
• Good understanding of mobile app support and proficient with React Native for Android and iPhone preferred.
• Previous experience with any software integration applications support.
• Proficient in scripting and automation tools.
• Expertise in development (micro service implementation) and administration activities (Helm chart, server configuration, etc.) in JD.
• Ability to work in a diverse team with multiple cultures and technical skill sets.
• Ability to proactively find solutions to problems.
• Familiarity with programming languages is an advantage.

Required Skills: