Senior Analyst, Markets, Client Onboarding | Dubai, UAE

Senior Analyst, Markets, Client Onboarding

Standard Chartered Dubai, United Arab Emirates

Key Responsibilities

• The candidate is responsible for facilitating the account opening process for clients within the Markets sector. This role requires a meticulous approach to compliance, attention to detail, and the capability to manage stakeholder relationships effectively. The Officer will collaborate with various internal teams to ensure a seamless onboarding experience for clients, while adhering to regulatory requirements and company policies.

Key components of the role will include:

• To support the team as a subject matter expert for more complex client onboarding requests and queries.
• Manage the account opening process for new and existing clients for the Markets business.
• Coordinate with internal teams to ensure a smooth and efficient account opening process.
• Fostering and maintaining dialogue across the SCB global Markets onboarding network to develop and enhance global client relationships and responding to client needs.

• Ensure efficient and timely opening of Markets client accounts.
• Initiation of Account opening requests in relevant systems to enable trading accounts to be opened in the systems required to trade the relevant product and follow through any eCommerce mapping request as per client requirement.
• Identify and escalate blockages in the onboarding/maintenance processes.
• Ensure that accounts and data are set up to achieve full operational readiness.
• Working closely with our Markets Operations group and other operational and administrative areas to ensure the timely setup of client trading infrastructure.
• Due Diligence required to capture all data for a new sub fund opened under an existing IM.

• Maintain the funds team database.
• Assist with queries regarding the Static data and Markets Onboarding processes for clients.
• Ensure that all systems are updated when a request is submitted to the relevant back-office teams.
• Action relevant static data updates for Markets clients as per instruction from Markets Onboarding Managers.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Skills and Experience

• Manage Conduct
• Manage Risk
• Process Management
  • Onboarding (CDD and Regulatory Onboarding)
  • Credit Documentation
  • Enablement (Account Opening & Channels Activation)
  • Servicing (Static Data Maintenance, Offboarding)

Qualifications

• Ability to engage and build rapport with internal stakeholders.
• Strong written and verbal skills in English.
• Has a clear understanding of the client needs being serviced.
• Ability to work unsupervised without direct supervision and able to cope with pressures from tight deadlines.
• A team player with good interpersonal skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.