Senior Account Manager- MSU- Contractor (6 months contract)

Shares documents, schedules and field updates. Participates in client conversations, contributing to at least basic presentations of documents and research findings with a gradual increase throughout development in role. Engages in broader team conversations that proactively link past research / upcoming proposal opportunities to the current research.

ROLE SUMMARY

• Focuses on executional excellence, while growing both internal and client partnership skills
• Understands the project lifecycle for custom research and manages projects start-to-finish with exceptional proficiency, with some supervision
• Comfortable interacting with clients on execution-focused tasks and contributing to presentations for basic results
• Material development for proposals as requested
• Participates in thinking through methodological considerations and recommendations as part of a larger account team
• Oversees project level support, delegating work, providing instructions and quality control
• Involved in analytic plans, and aspects of report writing to find the story in the data

PROJECT MANAGEMENT RESPONSIBILITIES

Key execution activities include, but are not limited to:

• Data processing and analysis planning
• Report visualization and story-telling guidance
• Report population and development
• Overseeing role of Analyst on these tasks, where both may play a role
• Tasks performed under supervision of manager / senior team members.

STRATEGIC THINKING EXPECTATIONS

Some strategic thinking expected, with a focus on developing analytical skills, but should observe more senior team members’ client interactions (the actions that the Ipsos team is doing as part of client service / account management), decision-making and broader vision. Proactively seeks out industry information related to clients' needs, with some level of self-education to learn more about clients so you can anticipate needs.

SKILL SET REQUIRED

• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
• Outstanding attention to detail, accuracy and thoroughness in completing all tasks
• Ability to positively interact with internal support teams
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a basic knowledge of SPSS and/or other quantitative reporting tools a plus
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget
• Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills

SUGGESTED EDUCATION

• Completed Bachelor’s Degree, master’s level education an asset