Senior Account Manager MENA

An organisation is searching for a Senior Account Manager, please see some of their job details below.

Responsibilities

• Develop and maintain strong relationships with existing and prospective clients in the MENA region.
• Understand clients' business goals and needs to develop tailored account strategies.
• Serve as the main point of contact for client inquiries and escalations.
• Coordinate with internal teams, such as sales, marketing, and operations, to ensure the timely and successful delivery of services.
• Actively identify opportunities for upselling and cross-selling to maximize revenue.
• Monitor client satisfaction and address any issues or concerns in a timely manner.
• Analyze market trends and competitors' activities to inform account strategies.
• Provide regular reports and updates to management on account performance and revenue growth.

Minimum Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in account management, preferably in the MENA region.
• Strong communication, negotiation, and relationship-building skills.
• Demonstrated ability to manage multiple client accounts and deliver results.
• Excellent analytical and problem-solving abilities.