Senior Account Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who We're Looking For:

We are seeking a Senior Account Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of the account while providing valuable insights and perspectives to the marketing and communication strategies.

What You'll Be Doing:

1. Manage internal agency relationships to ensure efficient delivery of client projects
2. Develop a deep understanding of clients' businesses and industries
3. Monitor clients' activities to ensure marketing objectives are met
4. Identify market needs and challenges, and recommend new strategies to react to changing business trends
5. Build strong relationships with clients and lead the account team
6. Manage budgets and cash flow, and report regularly to the AD on progress
7. Develop the Account Team's career paths and oversee their work by focusing on developing their abilities
8. Provide support for the Account Planners and understand, interpret and apply market research insights
9. Manage multiple accounts and develop positive working relationships with all customer touchpoints
10. Prepare campaign insights reporting, including analysis and research

What You'll Need:

1. BS/BA in marketing or advertising specialization
2. At least 3 years of experience as an Account Manager within an agency
3. Strong project management and time management skills
4. Excellent communication and presentation skills
5. Attention to detail and a creative mind
6. Strategic curiosity and knowledge in the interactive/digital space
7. Team player with a dynamic personality that can effectively engage and influence a variety of audiences at all levels of a business
8. Eager to pitch in on anything and prioritize multiple responsibilities while maintaining a focus on relationships
9. Resourceful in finding information
10. Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
11. A focus on relationships, able to gain trust through communication, expectation setting, and completion of planned deliverables

#LI-EMEA

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.