SENIOR ACADEMIC ADVISOR

The Senior Academic Advisor will play a key role in supporting the academic advising and internship functions and ensuring the smooth operation of student services within the college.

Job Responsibilities

1. Advisory Sessions: Arrange, schedule and conduct advising sessions for students, providing guidance on degree programs, minors, course selection and registration.
2. Knowledge Management: Develop a comprehensive understanding of the departments, college, academic programs, student support services and departmental processes related to academic advising.
3. Regulatory Compliance: Stay informed about curricular changes, policies, regulations and procedures relevant to advising and registration.
4. Coordination: Collaborate with the academic advisor, Head of Department (HoD), faculty, and other stakeholders to address advising and registration-related issues.
5. Degree Audits: Conduct degree audits for graduating students and those approaching graduation.
6. Record Keeping: Perform data entry and maintain accurate records of advising and registration activities.
7. Data Analytics: Utilize data analytics to assist in scheduling for upcoming semesters and years.
8. Backup Support: Provide backup support for the primary advisor, handling walk-ins, incoming calls and emails.
9. Digital Transformation: Contribute to the digitization of academic advising services.
10. Student Monitoring: Monitor student progress and ensure compliance with program requirements for graduation.
11. At-Risk Student Support: Identify and monitor at-risk students, providing appropriate support and resources.
12. Collaborate: with academic departments and industry partners to identify and develop internship opportunities.
13. Design and implement: strategies to expand and enhance the internship program, staying current with industry trends and employer needs.
14. Tailor internship offerings to align with the evolving demands of the job market.
15. Advise and guide students in identifying and pursuing internship opportunities that align with their career aspirations.
16. Conduct workshops and informational sessions to educate students on the benefits of internships and provide guidance on the application process.
17. Foster relationships with students to ensure ongoing support throughout the internship experience.
18. Cultivate and maintain relationships with a diverse range of employers to create a robust network of internship opportunities.
19. Collaborate with employers to understand their needs and expectations for internship placements.
20. Work closely with the AUS Career Services team to coordinate career fairs, networking events, and employer engagement activities.
21. Manage the internship placement process, including matching students with suitable opportunities.
22. Oversee the development and updating of internship agreements, learning objectives, and evaluation mechanisms.
23. Monitor and assess the success of the internship program through feedback and performance evaluations.
24. Maintain accurate records of internship placements, student participation, and employer partnerships.
25. Generate reports on internship program outcomes and share insights for continuous improvement.
26. Utilize data to track and analyze internship trends, contributing to strategic decision-making.

Qualifications and Skills Required

1. Bachelor's degree in a relevant field.
2. Served in a role where he/she comes into contact and have dealt with students issues in a higher education environment.
3. Experience with internship coordination and dealing with external companies.
4. Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint) and experience with online scheduling tools for multiple team members.
5. Excellent interpersonal, verbal, and written communication skills.
6. Demonstrated ability to handle multiple tasks with frequent interruptions.
7. Ability to work independently with minimal supervision.
8. Strong organizational and time management skills.
9. Knowledge of the higher education system in an American University context.
10. Knowledge of student advisory and registration processes.
11. Knowledge of how internships are solicited and managed in a higher education context.
12. Knowledge of regulatory compliance for advising and registration.
13. Skills in data archiving and analytics.
14. Skills in conducting workshops related to internship and advising.
15. Skills in writing effective reports.
16. Skills in digitization.
17. UAE Nationals are preferred.

Preferred Qualifications and Skills

1. Master's degree preferred.
2. Demonstrated expertise in data analytics and data science.
3. Experience and understanding of customer service in the academic sector.
4. Familiarity with industry trends and the internship landscape.
5. Internship coordination experience.