Security Manager

Responsibilities

• Ensures the safety and security of all hotel guests and staff.
• Ensures all regulations with regards to safety and security are being met.
• Is responsible for the organization and monthly meetings of the Security Committee.
• Ensures the risk for the hotel with regards to guest and staff incidents is kept to a minimum.
• Ensures high rating on the annual security audit.
• Undertakes full responsibility for supervising security officers and enforcing security policies and procedures in accordance with Pullman guidelines and local regulations.
• Provides supervisory guidance and support to all security officer colleagues within the security department.
• Develops, implements, and enforces the standard operating security procedures.
• Investigates, reviews, and follows up on all incidents, loss, and accident reports.
• Effectively resolves guest-related conflicts and ensures appropriate follow-ups.
• Performs daily administration of the hotel's key control program.
• Responsible for the day-to-day operation of the Security Department and effectively enforces hotel rules and regulations.
• Supervises the administration of lost and found with daily audits and exercises gate pass control procedures.

Qualifications

• Bachelor's Degree or higher.
• Significant years of experience in a similar position.
• Experience in investigation, interrogation, and report establishment.
• Certified Security Manager from Dubai Police.
• Crisis management and interaction management skills.
• Completed a course on money and travelers' cheques counterfeiting by Dubai Police.