Security Guard (Talent Pool)

We are a multinational organisation with a global team of colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.

Key Accountabilities

Maintain an active awareness of current threat levels and to remain vigilant in the reporting of any suspicious activities observed.

Provide friendly, helpful customer service whenever possible and at all times maintain collaborative working relationships with Defence personnel (Military and Australian Public Service), other Defence contractors, and external agencies (Local Police).

Entry Point Security Guard – Operational Duties :

1. Visual identification, verification, and P-tracking compliance, preventing entry and exit of all unauthorised personnel and vehicles.
2. Ensure visitors comply with site induction requirements.
3. Issue, receipt and record temporary and visitor passes.
4. Monitor surveillance systems (where available and applicable).
5. Act as a deterrent to prevent the unauthorised removal of Defence assets or classified information.

Security Patrol Guards – Operational Duties :

1. Conduct periodic non-armed facility patrols of designated site(s), internal perimeters and building exteriors/interiors – preventing and detecting signs of intrusion or fault.
2. Respond or divert immediately to attend to any activated alarm on base.
3. Respond, answer alarms and investigate disturbances on base.
4. Patrol internal grounds using a vehicle and visually identify authorised personnel and vehicles that are on base, including the prevention of unauthorised removal of Defence assets and/or classified information.
5. Conduct walk-arounds of designated site(s), perimeters and building exteriors. Any suspicious activity or areas of security breaches to be notified as required.

Specific Requirements

Individuals deployed into Security Guard roles on this contract will be a minimum Baseline AGSVA security level cleared as requested by our client – only Australian Citizens are eligible for security clearance.

Fluent English communication skills (reading, writing and spoken) and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.

Ability to communicate effectively, meet the public, respond to questions, and furnish information.

Ability to follow instructions explicitly and to exercise judgment and act quickly in an emergency situation. Personnel have the appropriate accredited competencies, skills, proficiencies, licenses, and qualifications. This requires a minimum Certificate II in Security Operations, which must be comprised of the seven core units, the two electives CPPSEC7A and CPPSEC8A, and at least two of the following (dependent on roles undertaken by guard):

1. CPPSEC1A Control access to and exit from premises.
2. TLIC Carry out vehicle inspection.
3. TLIEB Use Communication Systems.

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

1. Competitive monthly pay and allowances that are commensurate with the role and industry standards.
2. Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial well-being.
3. We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards.
4. We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones.
5. We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture.
6. We care deeply about our colleagues' well-being and offer access to well-being programs and platforms to support their physical, mental, and emotional health.

As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.