Security & BCM Lead DSC

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It’s a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs!

It’s about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It’s also about our quest to consistently deliver excellence, so we’re always developing to make sure we remain the number one logistics company and a great place to work.

Role Purpose

• To adapt and co-ordinate the implementation of the DSC Regional Security & BCM policies and standards within the respective country.
• Deliver fundamental Security & BCM objectives of protection of people, physical & customer assets, sensitive internal information and public reputation.
• Reduce risk exposure with the implementation of unified DHL Security & BCM standards by risk classification and audits across specific country.
• Responsible for management and Security & BCM Team leadership at country level.

Key Tasks

• Develop/implement country Security & BCM standards, policies and Security & BCM Programs in line with regional standards and the DHL and Global frameworks.
• Manage/review/investigate Security & BCM related incidents within area of responsibility and report metrics / trends and root causes to line & management.
• Ensure roll out in country of risk assessment, audit and training programmes.
• Ensure holistic view of costs and costs transparent to business and maintain budgets and Loss & Recovery statements.
• Ensure customer value through optimized Security & BCM performance.

Accountabilities

• Achieving DPDHL Security & BCM standards and co-operation of DSC country management for their successful roll-out.
• Reduced losses and security incidents and security related claims.
• Security & BCM risk levels and gaps identified and corrective action progress reported.
• Cost efficiency and resource optimization.
• Positive customer feedback and Security / BCM seen as business differentiator.

Responsibilities

Customer

• Manage customer complaints with regards to security incidents and BCM concerns.
• Assist / advise local customers on Security & BCM issues and measures.
• Provide Security & BCM advice/assistance to country sales and business management.
• Provide support to regional Security & BCM management and local Nominees/Champions.
• Provide monthly metrics on Security & BCM events, programs and projects to management.

Stakeholder

• Develop relationship with law enforcement and legal and regulatory bodies.
• Develop and maintain relationships with site management and operations personnel in the area of Security & BCM.
• Develop relationship with country management, in order to promote Security & BCM as added value.
• Develop relationships with other BU security management and Regional, Global teams.
• Relations with sales organisation.

Process

• Security & BCM documented; develop and implement Processes & Procedures; maintain programs integrity across cluster.
• Risk classification, assessment and audit programme active for the country.
• Security & BCM awareness and Security & BCM training programmes implemented.
• Security incident reporting, investigation and trending initiated.
• Process in place for implementation of Security & BCM standards with sub-contractors and any new projects.
• Assist on installation / procurement of any technical security equipment for upgrade of new builds.
• Develop and maintain Evacuation Plans for the Cluster. Train and maintain awareness with plan participants.

People – Management

• Ensure team understand Security & BCM policies and procedures, including those pertaining to Evacuation planning.
• Ensure team are aware of the strategy, direction and priorities of the department.
• Ensure of the continuous development of team members (if applicable).
• Support Region and/or Cluster Head of Security & BCM on specific and project requirements and IKO completion.
• Develop, maintain and support country Security Nominees / BCM Champions roles.

Now, here’s what we need from you.

Requirements for the Job

• Preference for 1 year minimum experience in division.
• 3-5 years experience in multi-country security management, with a minimum of 1-2 years in logistics field.
• Preference for minimum 2 years within SUPPLY CHAIN, LOGISTICS or TRANSPORTATION Security (within the Oil & Gas industry preferred).
• Preference of at least 1 year experience/knowledge in-country / region.

Education / Qualification / Certification Requirements

• Relevant academic qualifications (BA/BSc level or higher) in Security, Criminology, Risk Management/Analysis, Business Continuity, other relevant subject.
• Relevant certification in Security as a result of courses from professional bodies (Oil & Gas industry preferred).
• BCM Certification from a recognised industry body such as CBCI, BTEC or equivalent highly an advantage.