School Receptionist

The school receptionist will serve as the first point of contact for parents, students, staff, and visitors to the school. They will provide administrative support, manage the reception area, and ensure a positive experience for all visitors to the school.

Responsibilities:

• Answer and direct phone calls and emails to the appropriate staff member or department.
• Greet and welcome visitors to the school, ensuring a positive experience and always maintaining a professional demeanor.
• Direct visitors to the appropriate person and office.
• Manage the reception area and ensure that it is clean, organized, and welcoming.
• Maintain accurate and up-to-date records of visitors and their purpose for visiting the school.
• Coordinate with the administrative team to schedule appointments and meetings.
• Provide administrative support to the school, including photocopying, scanning, and filing.
• Assist with school event planning, including setup and cleanup of event spaces.
• Respond to inquiries from parents, students, and staff, providing information and assistance as needed.
• Follow school policies and procedures, including data protection, confidentiality, and health and safety regulations.
• Record meeting minutes and share with the relevant team members when needed.
• Perform basic, routine bookkeeping functions relative to marketing or administrative materials.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Proven experience as a receptionist, customer service representative, or in a similar role.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment, multitask, and manage time effectively.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Knowledge of administrative and clerical procedures.
• Experience in a school environment is a plus.