Experience of SAP HCM business processes and system architecture
Understanding of SAP HCM modules, including Personnel Administration (PA), Organizational Management (OM), Time Management (TM), Payroll (PY), Payroll Control Center (PCC), and Benefits (BN)
In-depth knowledge of SAP HCM data models and integration points with other SAP modules
Integration knowledge with SAP SuccessFactors modules such as Recruitment, Onboarding, Employee Central, LMS and Payroll Schema
Experience in integrating SAP ECC, SAP GRC, SAP S / 4 HANA with SAP SuccessFactors modules such as Recruitment, Onboarding, Employee Central, LMS and Payroll Schema
Strong knowledge in different SAP integration middleware connectors such as SAP PO, SAP CPI and Cloud Connectors
Good understanding of SAP HCM modules, including Personnel Administration (PA), Organizational Management (OM), Time Management (TM), Payroll (PY), Payroll Control Center (PCC), and Benefits (BN)
Experience in blueprinting and writing functional specifications for RICEFW, help manuals, and test scripts
Experience in supporting large customers for L2 and L3 incidents
Experience in creating root cause analysis
Experience in analyzing repeated incidents and providing permanent solutions
Should be able to communicate directly with the business users and resolve issues
Capacity to understand business requirements from a client’s point of view
Capacity to work in a group domain, effectively cooperating with others
Must be results-oriented with full ownership
Capacity to perform multiple tasks and deal with different expectations and undertakings simultaneously