Salon Manager

Bachelor of Business Administration (Management)

Nationality: Filipino

Gender: Female

Vacancy: 1

Job Description

• Oversee daily salon operations, ensuring a seamless experience for both clients and staff while maintaining high standards of service and cleanliness.
• Manage and motivate a team of stylists and technicians, providing ongoing training and support to enhance their skills and foster a positive work environment.
• Develop and implement marketing strategies to attract new clients and retain existing ones, utilizing social media and local community engagement.
• Monitor inventory levels, ordering supplies as needed, and negotiating with suppliers to ensure the best prices and quality products for the salon.
• Handle client complaints and feedback with professionalism, striving to resolve issues swiftly to maintain customer satisfaction and loyalty.
• Maintain accurate financial records, including payroll, expenses, and sales reports, to assess the salon's profitability and financial health.
• Create and manage staff schedules, ensuring adequate coverage during peak hours while respecting employees' time-off requests.
• Conduct regular performance evaluations of staff, providing constructive feedback and identifying opportunities for professional development.
• Stay updated on industry trends, techniques, and products to ensure the salon remains competitive and relevant in the market.
• Foster a welcoming and inclusive atmosphere that encourages client loyalty and promotes the salon's brand values.

Desired Candidate Profile

• A minimum of 3-5 years of experience in a salon environment, with a proven track record of leadership and management.
• Previous experience in a supervisory role is preferred, showcasing your ability to lead a diverse team effectively.
• Fluency in English is required; additional language skills are advantageous for serving a diverse clientele.
• Strong technical skills in hair styling, coloring, and treatment applications, demonstrating a thorough understanding of salon services.