Sales Support Coordinator

The Sales Support Coordinator plays a crucial role in the success of the sales team by providing administrative support and ensuring smooth operations of the sales process. Responsibilities include assisting with lead generation, coordinating sales activities, preparing sales reports, maintaining customer databases, and handling customer inquiries. The Sales Support Coordinator acts as a liaison between the sales team and other departments, providing necessary information and support to facilitate sales activities. Strong organizational and communication skills are essential for this role, as well as the ability to multitask and prioritize tasks effectively. The ideal candidate should be detail-oriented, proactive, and customer-focused, with a passion for supporting sales efforts and driving business growth.

Responsibilities

1. Provide administrative support to the sales team by managing calendars, setting up meetings, and assisting with communication between team members and clients.
2. Process sales orders, track order status, and ensure timely delivery of products or services to customers.
3. Prepare sales reports, track sales performance and key metrics, and provide analysis to support decision-making by the sales team.
4. Assist in preparing sales presentations, proposals, and other sales materials as needed.
5. Handle customer inquiries and provide product information, pricing details, and other support to help close sales deals.
6. Coordinate with internal departments such as marketing, operations, and finance to ensure efficient processes and communication related to sales activities.
7. Maintain customer databases, update contact information, and ensure data accuracy for effective customer relationship management.
8. Collaborate with the sales team to follow up on leads, prospects, and opportunities, and provide support in the sales pipeline management.
9. Participate in sales meetings, training sessions, and other activities to stay informed about products, services, and sales strategies.
10. Continuously improve processes, tools, and systems to enhance the overall sales support function and contribute to the success of the sales team.

Minimum Requirements

1. Bachelor's degree in Business Administration, Marketing, or related field
2. Proven experience in sales support or customer service role
3. Excellent communication and interpersonal skills
4. Strong organizational and multitasking abilities
5. Proficiency in CRM software and Microsoft Office suite