Sales Support Associate

• Maintaining and optimizing our Sales Force (SFDC) data and dashboards.
• Prepare compelling presentations using MS PowerPoint that communicate key sales metrics and insights.
• Work closely with regional Sales Management and collaborate with various sales teams.
• Support the front-end sales team in managing and enhancing data quality within Sales Force.
• Contribute to developing transparency around sales opportunities and planning processes.

What You Bring:

• A Bachelor’s degree in Electrical Engineering or a related field.
• You possess a strong analytical mindset, enabling you to challenge the status quo and explore innovative approaches to problem-solving.
• Familiarity with Salesforce and MS PowerPoint is a plus.
• You thrive in a collaborative environment and are eager to contribute to team success.
• You are open to learning and adapting to new challenges in a fast-paced environment.

Key Skills:

1. Communication Skills
   • Verbal and Written Communication: Clear communication is essential when interacting with clients, team members, and other departments.
   • Customer Service: Excellent customer service skills, especially when responding to inquiries or following up with clients.
2. Organization and Time Management
   • Multitasking: Ability to manage multiple tasks and prioritize effectively.
   • Attention to Detail: Ensuring that all sales documentation, data entry, and client interactions are accurate and thorough.
3. Technological Proficiency
   • CRM Software: Familiarity with CRM tools like Salesforce, HubSpot, or Microsoft Dynamics.
   • Microsoft Office: Strong proficiency in Microsoft Office tools (especially Excel, Word, and PowerPoint).
   • Data Management: Ability to maintain and update sales databases and client records efficiently.
4. Problem-Solving and Analytical Skills
   • Attention to Sales Metrics: Helping track performance and identify areas for improvement.
   • Adaptability: Ability to quickly adjust to changes in priorities, products, or client needs.
5. Interpersonal Skills
   • Teamwork: Willingness to collaborate with others.
   • Building Relationships: Comfortable engaging with clients, prospects, and internal teams.
6. Sales and Marketing Understanding
   • Basic Sales Knowledge: Having a general knowledge of the sales process and client management.
   • Understanding Marketing: Awareness of how marketing efforts tie into sales support.

Desired Candidate Profile:

1. Administrative Support
   • Managing Sales Documentation: Assisting with the preparation and maintenance of sales materials.
   • Data Entry and CRM Management: Updating CRM systems with client information.
   • Sales Reporting: Supporting the team by preparing sales reports and tracking progress.
2. Client and Customer Interaction
   • Responding to Inquiries: Assisting in responding to client emails or phone calls.
   • Scheduling Meetings: Coordinating meetings between sales representatives and clients.
   • Customer Communication: Helping to follow up with customers on sales orders.
3. Sales Support and Coordination
   • Sales Team Assistance: Assisting the sales team in day-to-day tasks.
   • Order Processing: Supporting the sales team with order processing.
   • Product Knowledge Support: Gaining a basic understanding of the company’s products.
4. Market Research and Lead Generation
   • Market Research: Conducting research to identify potential sales leads.
   • Prospect List Management: Assisting in creating and maintaining prospect lists.
   • Cold Outreach: Helping with cold calls or outreach to potential clients.
5. Event and Trade Show Support
   • Event Coordination: Helping the sales team with logistics for sales events.
   • Client Engagement: Assisting at events by engaging with potential customers.