Overview
We're seeking a Sales Specialist - Microsoft Dynamics 365 Customer Experience (CX) to drive customer experience transformation by leveraging Microsoft D365 Customer Service (CC). This role focuses on helping clients integrate traditional Contact Center (CC) and CCaaS solutions with Microsoft D365 CRM, as well as supporting migrations from legacy CC solutions to Microsoft D365 Customer Care (CC). The ideal candidate will work strategically and consultatively with customers, Microsoft partners, and internal teams to position, sell, and support CX transformation projects.
Accelerating Progress. Securing Futures.
At TeKnowledge we help governments, businesses, and technology providers not only navigate but thrive in today's complex technology landscape. Our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support. We are committed to enabling technology, AI, CX, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals.
Responsibilities