Sales Representative

Secondary School (Academic / General, Commercial)

Nationality: Indian

Gender: Male

Benefits: Annual Air Ticket, Commission, Medical Insurance, Paid Leaves, Visa

Job Description

• Engage with customers by actively listening to their needs, ensuring personalized service that enhances their shopping experience.
• Cultivate and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.
• Conduct thorough market research to identify new sales opportunities and emerging trends, ensuring a proactive approach to lead generation.
• Develop and deliver compelling sales presentations that effectively communicate product value and address client pain points.
• Negotiate contracts and close agreements to maximize profits while ensuring customer satisfaction and retention.
• Collaborate with cross-functional teams, including marketing and product development, to align sales strategies with business objectives.
• Conduct regular follow-ups with potential and existing clients to ensure ongoing engagement and to address any concerns swiftly.
• Provide feedback to management on product performance and customer preferences to inform future business strategies.
• Maintain an in-depth knowledge of product features and benefits, allowing you to confidently recommend solutions that meet customer requirements.
• Process transactions accurately and efficiently, ensuring a smooth checkout experience while handling cash and electronic payments.
• Collaborate with team members to create a positive work environment, sharing best practices that drive collective success.
• Assist in visual merchandising efforts, ensuring that displays are appealing and aligned with current promotions to attract customer interest.
• Utilize customer feedback to enhance service delivery, addressing concerns promptly to foster long-term customer loyalty.
• Participate in training sessions and workshops to stay updated on product knowledge and sales strategies, ensuring continuous personal development.
• Monitor inventory levels and communicate stock requirements to management, contributing to efficient stock management and availability.
• Engage in community outreach and promotional events, representing the brand positively and building relationships with potential customers.

Desired Candidate Profile

• Prior experience in retail or customer service, ideally 1-3 years, demonstrating a track record of successful sales performance.
• Bachelor’s degree in Business Administration, Marketing, or a related field to ensure foundational business knowledge.
• Minimum of 2-3 years of proven sales experience in a competitive environment, showcasing a track record of success.
• Experience in a specific industry relevant to the company, such as technology, pharmaceuticals, or consumer goods.
• Fluency in English; proficiency in an additional language is highly desirable to cater to diverse customer bases.
• Strong technical skills with familiarity in CRM tools and Microsoft Office Suite to manage sales processes efficiently.
• Exceptional communication and interpersonal skills to establish rapport with clients and effectively convey information.
• Demonstrated ability to analyze sales data and market trends to make informed strategic decisions.
• Self-motivated with a proactive approach to problem-solving, showing initiative and resourcefulness.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Resilience and adaptability to handle rejection and changing market conditions while maintaining a positive attitude.
• Fluency in English is required; additional language proficiency, such as Spanish or Mandarin, is a plus to serve a broader customer base.
• Proficient in using digital tools and social media for customer engagement and promotional activities.
• A customer-centric mindset, emphasizing empathy and understanding to effectively address client needs and concerns.
• Positive attitude and resilience, capable of handling rejection and remaining motivated to achieve sales goals.