Sales Operations Executive

The Role:

1. Handle walk-in customer transactions daily, ensuring smooth, efficient, and accurate service
2. Handle all incoming payments, including cash, checks, and electronic transfers for property sales, installment plans, and associated charges (e.g., NOC fees, late payment fees, RERA fees, title deed charges).
3. Verify and process customer payments, ensuring accuracy in transactions and account updates.
4. Perform Know Your Customer (KYC) checks using official systems and maintain a detailed record.
5. Reconcile payments daily, preparing and posting receipts while resolving any discrepancies that arise.
6. Manage large cash volumes and report on cash and banking transactions regularly.
7. Maintain accurate records for postdated and security deposit checks, ensuring proper storage and tracking
8. Prepare and issue deposit slips for all check deposits and ensure timely handover to the finance department for banking
9. Support the team by preparing and organizing sales reports, tracking the status of customer payments, and updating the CRM system with sales data.
10. Process and track transactions through POS systems for different real estate projects, ensuring smooth operation and accurate financial tracking
11. Generate daily, weekly, and monthly financial reports detailing sales, payments, and outstanding balances, and submit these to management for review.
12. Perform account reconciliation to ensure all sales, payments, and receipts are accurately recorded in the financial system
13. Manage the day-to-day cashiering and sales operations for the branch, ensuring smooth coordination between sales, finance, and project management teams.

Competencies:

• Minimum Required Education : Bachelors Degree / Intermediate Institute
• Average Years of Experience: 1 - 3 years of experience in sales admin operations
• Required Skills: Organization and multi-tasking, interpersonal skills, strong communication skills and proficiency in MS Office (Excel, Word, PowerPoint) , CRM System (Salesforce)