Sales Operations Coordinator

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fäm Properties Dubai
Dubai
AED 60,000 - 100,000
Be among the first applicants.
3 days ago
Job description

Role Overview:

We’re hiring a Sales Operations Coordinator to be the vital link between our Sales and Marketing teams. This role ensures our CRM is spotless, sales teams are fully supported, and our clients enjoy a seamless journey—from lead to closing. You’ll be the operational backbone that keeps communication flowing, systems optimized, and opportunities moving forward.

Key Responsibilities:

  • Own the CRM: Ensure all leads, deals, and activities are accurately entered, updated, and maintained.
  • Act as a bridge between Sales and Marketing to align campaigns with current sales efforts.
  • Provide hands-on support to sales agents with CRM usage, troubleshooting, and best practices.
  • Monitor lead flow and follow-up activity, flagging any bottlenecks or delays to management.
  • Generate performance reports and dashboards to keep leadership informed and sales accountable.
  • Work on automating and streamlining sales processes and CRM workflows.
  • Occasionally liaise with clients to support handovers or ensure smooth communication transitions.
  • Optimize property listings and ads on property portals to ensure maximum visibility and quality.

What We’re Looking For:

  • Excellent communication skills — verbal, written, and interpersonal.
  • Proactive and self-motivated — you don’t wait to be told; you take initiative.
  • Highly organized — you manage details without losing sight of the big picture.
  • Analytical mindset — comfortable working with data, identifying trends, and drawing insights.
  • Previous experience with CRM systems (Salesforce, HubSpot, Zoho, etc.) is a strong plus.
  • Real estate experience is a bonus, but not mandatory.
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