Sales ociate - store

MAJID AL FUTTAIM
Dubai
AED 120,000 - 200,000
Job description

Job Responsibilities

  • Be the ultimate champion of customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
  • Ensure customer concerns are addressed promptly and professionally, and escalated in a timely manner to the store manager when necessary, keeping the customer in mind through all interactions.
  • Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
  • Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to upsell and cross-sell.
  • Ensure store standards are maintained at all times, supporting with instore tasks including but not limited to cleanliness, tidiness, and replenishment.
  • Comply with all store security policies and regulations, minimizing exposure to stock loss.
  • Use advanced selling skills in order to better support the customer’s needs, generate high value transactions, and build a consistent flow of repeat custom.
  • Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim fashion brands and stores, if not available instore.

Requirements

  • High school certificate
  • 1-2 years industry experience
  • Good communication skills
  • Excellent customer service
  • Excellent to fluent in English
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