Coordinating with all the departments regarding events & meetings
Preparing event proposals and contracts
Preparing event orders
Planning for the events and meeting with/for staffing and guest requirements
Preparing proforma invoices and tax invoices
Daily posting and billing
Coordination with finance team regarding pay masters
Apply DCT permit and follow up daily in TAMM portal for DCT circular updates
Managing stocks and operation equipment on a daily basis for meetings and events/functions
Ensure the meeting room is ready and fully equipped before guest arrival
Preparing monthly and yearly reports and maintaining tracking sheets
Preparing commission reports and submitting to accountant/finance teams
Tele sales calls
Guest feedback after events
Support Sales Operations: Contribute to daily sales activities by preparing and managing documents requested for corporate and leisure clients
Client Communication & Coordination: Serve as the primary point of contact between the sales team and clients, effectively managing inquiries, scheduling meetings, and ensuring smooth flow of information
Sales Data Management: Maintain and update critical sales data within company systems including client information, inquiry tracking, and sales performance metrics
Sales Reporting & Analysis: Assist in generating sales reports, forecasts, and key performance indicators, providing valuable insights to management for informed decision-making
Interdepartmental Collaboration: Coordinate effectively with other departments such as revenue management, marketing, and operations to ensure seamless guest experiences
Client Relationship Building: Help foster and maintain strong client relationships by actively supporting the sales team in lead follow-up, ongoing communication, and client engagement activities
Administrative Support: Provide administrative support to the sales department including scheduling, preparing meeting materials, and organizing sales-related files and records
Customer Service Excellence: Deliver exceptional customer service by promptly and professionally addressing client inquiries, ensuring a positive and memorable guest experience
Qualifications:
Excellent communication and interpersonal skills
Strong work ethic and a positive attitude
Ability to work independently and as part of a team
Proficiency in relevant software such as Microsoft Office
Additional Information:
What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!