Sales Head SMB Retail Corporate

Job Title: Sales Head SMB/ Retail / Corporate

Job Purpose: Responsible for leading and guiding a team of sales people in the organization. Set sales goals, build a sales plan, analyze data, assign sales training and sales territories, and mentor the members of the sales team. Maintenance of partner and vendor relationships.

Job Responsibilities:

Customer related:

1. Building and maintaining strong relationships with clients/ partners through regular engagement like sales workshops, seminars, playing an active role in industry organizations, etc.
2. Addressing partner concerns on priority and ensuring customer satisfaction.
3. Support customers for sell-out strategies and keep them updated on product availability, pricing, incoming, and tentative stocks.

Business related:

1. Identify and develop new market/services/products for growth and increasing the profitability of business.
2. Strategize, define, and implement regional sales plans for short and long-term objectives.
3. Networking with vendors, customers, and competitors through regular visits to understand and monitor brand trends, market, and making forecasts for business opportunities/challenges.
4. Conceptualizing events, plans, engagements, etc., along with the marketing team to attain the objectives set by vendor and partner.
5. Be updated about the partner community and possible weak and strong links in the value chain.
6. Analyze regional market trends and discover new opportunities for growth.
7. Meeting the organizational/ departmental goals and KPIs.
8. Attending vendor/partner events/seminars and key meetings.
9. Managing credit parameters with partners through internal team cohesion with all relevant departments as credit being a vital parameter.

Operations related:

1. Maintaining reports on sell-out and stock-on-hand of partners.
2. Payment and debit reconciliation, monitoring over dues, debit clearance, credit note, and zero bad debt.
3. Working with different stakeholders to ensure seamless flow of transactions in processes, reengineering processes along with stakeholders such that the interest of all parties is upheld.

Team related:

1. Taking responsibility for and driving team performance.
2. Working with the account management plans with sales account managers.
3. Motivating, mentoring, and coaching team members on performance and individual growth areas.

Functional Skills:

Work Experience: Years

Functional Experience: Years

Educational Requirement:

Certifications:

Geography exposure:

Competencies:

• Customer Centricity 4
• Learning Agility 2
• Decision Making 4
• Business Acumen 4
• Negotiation Skills 4
• Analytic Thinking 4
• Financial Acumen 4
• Leadership Skills 3