Sales Force Coordinator

Job Title: Sales Force Coordinator (CRM & Module Enhancement)

Job Summary:
We are looking for a proactive and detail-oriented Sales Force Coordinator to support our sales team by optimizing CRM applications and enhancing sales modules. The ideal candidate will work closely with cross-functional teams to improve CRM functionalities, ensure seamless data management, and drive sales process efficiency.

Key Responsibilities:

1. Manage and enhance CRM applications to streamline sales operations.
2. Customize and improve salesforce modules based on business needs.
3. Collaborate with IT and sales teams to implement new CRM features.
4. Analyze sales data and generate reports to support decision-making.
5. Provide training and support to sales representatives on CRM functionalities.
6. Ensure CRM data accuracy, integrity, and timely updates.
7. Identify areas for process automation and workflow improvements.
8. Work closely with marketing to integrate CRM with campaigns and lead generation tools.
9. Troubleshoot CRM-related issues and coordinate with developers for resolution.
10. Monitor system performance and suggest enhancements for better user experience.

Qualifications & Skills:

1. Bachelors degree in Business Administration, Information Technology, or a related field.
2. 2+ years of experience in CRM management, sales operations, or similar roles.
3. Proficiency in CRM platforms (Salesforce, HubSpot, Zoho, or equivalent).
4. Strong analytical skills with experience in data reporting and visualization.
5. Excellent communication skills and ability to train sales teams.
6. Problem-solving mindset with a focus on continuous improvement.
7. Ability to work in a fast-paced environment and manage multiple priorities.
8. Knowledge of sales processes and best practices is a plus.

Preferred Certifications:

1. Salesforce Administrator Certification or equivalent CRM training.
2. Experience with CRM integrations, automation tools, and workflow design.

Job Location: Dubai