Sales Engineer - Distribution Sales Dubai, United Arab Emirates Job Duties and Responsibilities
Responsible for achievement of Budgeted Turnover, GP & DSO Targets on a monthly and annual basis.
Responsible for maturing relationship power across all key revenue accounts for high-touch relationships.
Develop the company’s business in the target sectors/customers to meet/exceed sales, profitability, and customer satisfaction objectives.
Assist UAE Distribution Sales Manager in the development and implementation of its strategic plan.
Work within assigned sphere of delegation and take prior approval on any deviation from standard GEZE commercial, operational terms & policy.
Provide first support on handling customer grievances, damages, complaints, and wrong deliveries as the first response to external customers.
Ensure solid efficiency in the business forecast & maintain at least a 3-month advance backlog through healthy ordered or visible project data that is reported to the unit sales manager/sales management every month.
Follow up, action, and update through reporting templates for leads generated through GEZE participated events (like events, workshops, exhibitions, etc.).
Engage directly with all business accounts of partners for relationship & project management.
Provide support on product solutions, technical aspects, and drive effective service operations and processes to ensure quality installation deliverables in coordination with GEZE Key account/partner for the territory.
Ensure implementation of partners' business processes/model/revenue channels to follow GEZE Middle East business model/sales channels.
Implement the GEZE Corporate culture in the country and manage partners' sales/support teams to serve GEZE customers' interests with the highest level of professionalism.
Promote and support all products/sales channels for a healthy mix of revenue generation.
Background / Experience
Based in Dubai.
Bachelor's Degree in Engineering, Business Administration, or Marketing.
UAE driving license with own car.
Preferred experience in construction channels/engineering goods/door hardware industry, dealing with distributors, retailers, fit-out, ironmongery packagers, fabricators, contractors, building owners, etc., with a minimum of 5 years of UAE sales experience.
Preferred sales experience in manual door systems, door hardware, automatic door control systems, access control, and related industries.
Good written & spoken English business language skills.
Field & method competency in distributors/dealers management, sales know-how in channel sales & general technical competency.