Sales Director - Inbound- Tourism Industry

Date Posted: 29-11-24

Position: Sales Director - Inbound - Tourism Industry

Job location: Dubai

Candidate MUST be in UAE

Inbound Tourism Sales Strategy:

1. Develop and execute an inbound tourism sales strategy that aligns with the company's overall goals and targets for the UAE market.
2. Identify key international markets (Europe, Asia, GCC, etc.) and segments to focus on based on trends, demand, and market potential.
3. Implement targeted campaigns to attract international tourists to the UAE, utilizing tailored product offerings.

Team Leadership & Development:

1. Lead, mentor, and manage a team of sales professionals dedicated to inbound tourism.
2. Provide ongoing training and development to the sales team, ensuring they are well-equipped with product knowledge, sales techniques, and the latest trends in inbound tourism.

Market Analysis & Growth:

1. Conduct market research and analysis to understand international tourism trends, emerging markets, customer preferences, and competitor activities.
2. Evaluate performance and adjust strategies accordingly to ensure maximum impact on inbound tourism.
3. Develop pricing strategies and promotional packages that resonate with international tourists while maintaining profitability.

Relationship Management:

1. Build and maintain strong relationships with international tour operators, travel agencies, DMCs (Destination Management Companies), airlines, and tourism boards.
2. Identify new partnership opportunities with international stakeholders to expand the company's inbound tourism network.
3. Foster collaboration with local attractions, hotels, transport companies, and other tourism service providers to create attractive tourism packages.

Sales Execution & Business Development:

1. Lead the sales team in targeting and closing high-value contracts with inbound tourism clients (e.g., group tours, FITs - Free Independent Travelers, MICE clients).
2. Collaborate with the marketing team to design promotional campaigns, events, and content targeted at international markets.
3. Organize and attend international trade fairs, conferences, and roadshows to promote UAE tourism products.

Sales Reporting & Analytics:

1. Prepare regular reports on sales performance, market trends, and inbound tourism growth.

Client Satisfaction & Service Excellence:

1. Ensure exceptional customer service and satisfaction for international clients, handling any inquiries or issues promptly and effectively.

Brand Promotion & Advocacy:

1. Promote the company as a leader in inbound tourism to the UAE, enhancing its brand presence through strategic PR, media relations, and word-of-mouth.
2. Represent the company at international tourism events, exhibitions, and forums to raise awareness of the company's offerings in key target markets.

Required Skills & Qualifications:

1. Experience:
1. Minimum 8-10 years of sales experience in inbound tourism, travel, or hospitality, with at least 5 years in a leadership role.
2. Proven track record of driving inbound tourism sales, with experience in managing international client accounts and partnerships.
3. Strong understanding of the UAE tourism landscape and the inbound market dynamics.
2. Education:
1. Bachelor's degree in Business, Marketing, Tourism Management, or a related field. A Master's degree is a plus.
3. Skills:
1. Exceptional sales and negotiation skills.
2. Strong leadership abilities, with the ability to inspire and manage a diverse team.
3. Deep understanding of international travel trends, customer preferences, and tourism industry regulations.
4. Excellent communication, presentation, and interpersonal skills.
4. Languages:
1. Fluent in English; proficiency in additional languages (Arabic, French, German, etc.) is an advantage.