Sales Development Representative(Remote)

About the job Sales Development Representative (Remote)

As a Sales Development Representative, you will be responsible for:

1. Cold calling the target number of leads provided by management daily to identify prospective and non-prospective customers
2. Generating promising leads and enquiries for the sales team to pursue
3. Developing and sustaining solid relationships with converted prospects to ensure repeat orders
4. Following up on previous cold calls and company introduction emails as updated in the CRM
5. Maintaining the CRM/call log sheet professionally and accurately
6. Maintaining client relations with existing customers
7. Ensuring high quality and professionalism in calls made throughout the day to maximize productivity
8. Following the process rigidly given by management to identify prospective and non-prospective clients
9. Using provided email templates appropriately and smartly
10. Reporting updates regularly and transparently to the Customer Acquisition Manager
11. Identifying and suggesting methods to the team to increase efficiency and productivity
12. Reporting on non-prospective leads for line managers' approval
13. Developing an in-depth knowledge of your product and services range, specs, and details to make optimum product recommendations to customers
14. Continually meeting and/or exceeding daily, weekly, and monthly targets in respect to call volumes and sales
15. Maintaining connectivity and reachability throughout business hours, including being reachable on Saturdays as many customers work on Saturdays
16. Ensuring only business use of company-provided tools

Experience:

1. Having worked in the UAE in a sales role any time during the last 10 years (minimum experience 1 year)
2. If no UAE work experience, cold calling experience (B2B) in a campaign targeting UAE clients