Sales Development Representative(Remote)

Job description:

1. Cold calling the target number of leads provided by management daily to identify prospective and non-prospective customers.
2. Generating promising leads and enquiries for the sales team to pursue.
3. Developing and sustaining solid relationships with converted prospects to ensure repeat orders.
4. Follow up on previous cold calls and company introduction emails as updated in the CRM.
5. Maintaining the CRM/call log sheet professionally and accurately.
6. Closing sales deals on enquiries received.
7. Maintain client relations with existing customers.
8. Maintaining high quality and professionalism in calls made throughout the day to ensure maximum productivity.
9. Following the process rigidly given by management to identify prospective and non-prospective clients.
10. Appropriate and smart usage of provided email templates.
11. Reporting updates regularly and transparently to Customer Acquisition Manager.
12. Identifying and suggesting methods to the team to increase efficiency and productivity.
13. Reporting on non-prospective leads for line managers approval.
14. Developing an in-depth knowledge of your product and services range, specs and details throughout the process to make optimum product recommendations to the customers.
15. Continually meeting and/or exceeding daily, weekly and monthly targets in respect to call volumes and sales.
16. Maintaining connectivity and reachability throughout business hours including being reachable on Saturdays as many customers work on Saturdays as well.
17. Ensuring only business use of company provided tools.

Experience:

1. Having worked in the UAE in a sales role any time during the last 10 years (minimum experience 1 year).
2. (If no UAE work experience) Cold calling experience (B2B) in a campaign targeting UAE clients.

Location:

Remote