Sales Coordinator/ Customer Care

Our client is a renowned international textile manufacturer known for their high-quality design and interior textiles. With a portfolio of five prestigious brands, they cater to the interior design trade worldwide.

Role Overview

We are seeking a Customer Service / Admin professional to join their team in Dubai. The ideal candidate will be customer-focused, highly organized, and proactive, with strong experience in handling orders, emails, and client communication.

Key Responsibilities

1. Handle order processing, respond to emails, and manage day-to-day administrative tasks.
2. Communicate with clients, answer phone calls, and provide product information professionally.
3. Address customer queries and resolve complaints to ensure a seamless experience.
4. Take initiative, manage multiple tasks, and work efficiently under pressure.
5. Use Outlook, Excel, and Word for customer interactions and documentation.

Key Requirements

1. Experience in customer service and administrative support, preferably in a similar industry.
2. Excellent verbal and written communication skills.
3. Professional and polite demeanor.
4. Strong organizational skills with the ability to multitask effectively.

Location : Business Bay, Dubai, UAE

Working Days & Hours : Monday to Friday, 9 AM - 6 PM (1-hour lunch break)

Interested candidates, please apply now.