Sales Coordinator

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place. Join us!

ABOUT THE ROLE:

You will be required to play an important part in the Business Operations team to facilitate the administrative requests for the commercial side of the business. As a Sales Coordinator, you will be responsible to be the contact point for any administrative enquiries and referrals from the sales team, internal stakeholders, clients, and external vendors in the META market.

TASKS TO SOLVE:

• Support the Sales Team and Business Operations team in META with administrative matters (e.g., preparation of NDA/MOU, preparation and processing of contracts, filling up information of vendor information, etc.).
• Build strong relationships internally and collaborate effectively on cross-functional teams.
• Liaise with the legal and finance team advisors on all contract matters.
• Housekeeping of Salesforce system including ensuring all new and existing contracts are up to date.
• Monitor and follow up on payment terms and contract validity with clients.
• Actively track the progress of deals.
• Assist with scheduling of meetings.
• Conduct business correspondences.
• Draft basic accounting documentation.
• Build reports for management.
• Support in partner and supplier related documents.
• Assist on any ad-hoc tasks as required by the team.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

• Diploma holder or equivalent work experience (recent graduates are welcome). Proven and significant experience in administrative support in a professional, fast-paced, high-profile environment.
• Fluent in English and Arabic.
• Solid communication skills.
• Excellent knowledge of MS Office (Word, Excel, PowerPoint).
• Prior experience working on Salesforce or other related CRM systems would be an advantage.
• Flexibility and strong sense of responsibility.
• Strong interest in the cybersecurity industry and willingness to work with top professionals.
• Meticulous and well organized.
• Possess a keen to learn attitude and is a team player.

WHY CHOOSE GROUP-IB

• Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB's members are located in 25 countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability. Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

WHAT ELSE YOU SHOULD KNOW

• Flexible schedule. Group-IB does not have fixed working hours. You choose your own schedule. We adhere to the principle advocated by Steve Jobs: “We have to work not 12 hours, and head.”
• Health. If anything goes wrong, don’t worry — we offer health insurance.
• Certificates and training courses. Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.