Sales Coordinator

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Responsibilities

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Overseeing urgent calls, emails, and messages. answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Managing budgets for expenses.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.
• Preparing presentations and sales analysis reports.

Qualifications

• Bachelor's degree or equivalent experience
• 2+ years' experience in sales related role
• Well-organized with an aptitude in problem-solving
• Strong verbal and written communication skills