Sales Coordinator

Job Responsibilities

• Schedule and coordinate sales meetings and events
• Create and send sales proposals and quotes
• Manage and maintain customer databases
• Facilitate communication between sales teams and other departments
• Provide administrative support to sales team
• Collaborate with marketing team to develop sales materials
• Extract the list of expiring contracts one month in advance and send an email to the client notifying them of the renewal.
• Follow up with clients through calls and emails to seek response on the renewal and push to finish the formalities well before the date of expiry of the contracts.
• Gather all expiring contracts and print the last 12 months' billing history from the ERP. Discuss with the sales executive or manager concerned whether any amendments are required based on the previous year’s work experience and scale of operations.
• Once consent from the client is granted, the sales coordinator can take over to complete the formalities.
• The sales Coordinator sends the contract along with any attachments as per the contract template.
• The Contracts Coordinator will follow up with the client to ensure all documents are filled out, signed, and sent to GMET’s internal signatories.
• Once the contract/agreement is signed by both parties, a copy is shared with the client, and the sales order in the ERP is renewed accordingly to ensure services continuity.
• Advise the client to upload the contract to the Bolisaty system. If they require assistance, guide them to reach out to our Customer Service team who will assist them in completing the requirement.
• Prepare sales quotations on ERP and share it with client as per managers instructions.
• Liaise with internal departments such as operations and finance to communicate and resolve any matter.

Desired Candidate Profile

1) Candidate with 2 to 3 years of Experience