Sales Coordinator

Job Description

We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator, you are responsible for handling all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic, and updated filing system to ensure easy accessibility to required data and prevent loss of data from the hardware. Key responsibilities include:

1. Prepare and type sales team's offer letters, update the sales database system, and ensure it is reviewed and properly checked before handing it for signature.
2. Compose letters, memos, faxes, and other mail on behalf of the Director of Sales and other executives.
3. Maintain a prompt and accurate follow-up and trace system for all correspondences.
4. Handle all incoming calls and guest inquiries in the absence of the sales team and channel them to the concerned parties if the inquiry requires immediate action.
5. Ensure that the sales month-end report is accomplished and submitted on time.
6. Ensure that all correspondence and offers related to the sales team go out within a maximum of 24 hours.
7. Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment.
8. Ensure that all equipment is in proper working order and cultivate care for all equipment used.

Skills

Education, Qualifications & Experiences
You should ideally have a college diploma and relevant previous work experience. Good computer skills and perfect command of English are a must, and any other language skills will be an asset.

Knowledge & Competencies
The ideal candidate will be courteous, able to work with minimal supervision, be discreet, and capable of dealing with a high level of confidentiality. You are self-motivated with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player with a concern for quality, while possessing the following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results