Sales Associate - Luxury Retail

About the Role:

As a Sales Associate, you will play a key role in delivering outstanding service to our clientele. Your responsibility will be to offer personalized assistance to customers, help them select luxury products, and ensure they have an unforgettable shopping experience. The ideal candidate will have a strong passion for luxury retail, an impeccable sense of style, and a customer-first attitude.

Key Responsibilities:

• Provide personalized and attentive service to clients, understanding their preferences and needs.
• Promote and sell luxury products, achieving sales targets while maintaining a high level of customer satisfaction.
• Assist in maintaining a visually appealing and organized store environment, ensuring the display of products is always at its best.
• Stay informed about the latest luxury trends, product knowledge, and industry developments.
• Handle transactions accurately, including processing payments and returns.
• Cultivate long-term relationships with clients, fostering loyalty through exceptional service.
• Participate in inventory management and assist with stock replenishment.
• Work closely with the team to ensure a smooth and efficient operation.

Qualifications:

• Previous experience in luxury retail or high-end customer service is preferred.
• A strong passion for luxury brands and an understanding of the luxury market.
• Excellent communication skills in English; additional languages are a plus.
• Professional appearance and demeanor with a keen eye for detail.
• Strong interpersonal skills and a team player.
• Ability to work in a fast-paced and dynamic environment.
• Flexibility to work shifts, including weekends and holidays.