Sales Associate - Forever New

Responsibilities

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
• Stay updated about the various brands of the group for suggestive selling to the customers.
• Be presentable and well-groomed at all times.
• Be flexible to work for extended hours during the sale period.
• Possess up-to-date product knowledge and ensure minimal stock loss.
• Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.
• Follow all VM guidelines and maintain all stock norms on clearance.
• Record the inventory inward/outward and maintain the report of the same process.
• Handle the POS (Point of Sale) / Billing Counter efficiently.
• Tally money in the cash till during the beginning/end of the shifts.
• Issue receipts, refunds, and change to customers correctly.
• Process payments by cash, credit cards, vouchers, and automatic debits.
• Ensure awareness and vigilance at all times regarding security in the store without any negligence.
• Be flexible to work varied shifts and overtime as per business requirements.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of the sales figures from outside parties.