Sales Associate

Responsibilities:

Stock Management:

1. New Launches – Prepare schedule with store in-charge, coordinate with him & ensure that deadlines are met.
2. Provide feedback on issues related to product, ensuring at all times that the range of merchandise in the store satisfies the customer profile of the store. Ensure that effective communication is happening from the sales floor.
3. Ensure daily replenishment in the area is executed and that there is full availability of products on the floor down to style, colour level.
4. Ensure that stock is consolidated periodically to maintain maximum range availability.
5. Rationalize the stock levels in the store & ensure that the departments are proportionately merchandised at all times to maximize sales. Ensure that optimum stocks are kept in line with store sales.
6. Provide maximum visibility and space to the best seller.
7. Stock control – Eliminate unknown stock losses and minimize product soilage. Acceptable shrinkage margin in the store is 0.25% @ landed cost to the sales for the stock take period. Shrinkage above 0.25% @ landed cost to sales will be recovered from employee’s monthly salary proportionately to the number of employees working in the store.

Sales/Profits:

1. Get effectively trained on selling techniques and raise concerns, if any to the Store in-charge.
2. Provide feedback on market trends and customer preferences.
3. Identify opportunity areas to maximize sales.

Merchandising & Visual Merchandising:

To ensure that visual standards are in place and merchandising / pricing principles are always adhered to.

Security:

Ensuring that all security policies and procedures are adhered to i.e. POS procedures, Float handling, store opening & closing procedures, cash collection & deposit to the cash office etc. Any cash shortage / missing credit card slips / unsigned credit card slips etc. will be on the account of employee/s responsible for the POS at that time.

Customer Service:

Approach the customer and deliver excellent service at all times through proper execution of companies policies related to customer service i.e., gift voucher handling, exchanges and refunds, gift wrapping, self collection, answering phone calls etc.

Day-To-Day Operations:

To comply with the company’s policies & procedures.

Team Building / Development:

Building up good relationship with all the fellow employees and supervisors. Team Building / Interpersonal skills – to develop the ability to work effectively with others (Internal and External partners).

What you need to possess?

• 5-7 years of experience in Retail fashion, preferably from Furniture industry / Luxury fashion Retail is mandatory.
• Excellent English-speaking skills - mandatory.
• Presentability in terms of dealing with HNI customers.
• Detail oriented and customer focus is mandatory.
• Must have a Bachelor's Degree for this role.
• Must have ability to deal with difficult situations at Store.
• Must have worked in large format stores.
• Ability to handle complex store operations.

NOTE: Please mention "Sales Associate" in the subject line and share an updated copy of your resume at the mentioned email address: jobs@marinagulf.com