Sales Assistant - Suncoast

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

About the Role:

The Sales Assistant at GMG will be responsible for providing products and services to customers with the aim of maximizing sales opportunities and delivering exceptional service.

Core Responsibilities:

• Describes product features and benefits; demonstrates the use and handling of the product.
• Educates clients on brands' quality standards and specifications.
• Advises customers on product ranges best suited to their needs; answers customers’ queries to help them make a decision on the purchase.
• Provides information to customers on warranties, features, specifications, maintenance, and care of products.
• Ensures customers’ needs are met, complaints are resolved (or escalated), and customer service provided is of exceptional standard.
• Maintains awareness of new product launches, promotional events, and sales.
• Achieves sales targets by using sales techniques, up-selling, and cross-selling.
• Ensures promotions and pricing are accurate and in line with company standards and policies.
• Computes sale prices and discounts as applicable; maintains sales records.
• Receives and processes cash, changes, and credit payments, and generates invoices and receipts.
• Operates as a cashier and is consistently accurate in money handling (if applicable).
• Follows the store’s after-sales processes and ensures full adherence to repair/return policies and procedures.
• Adheres to loss prevention, inventory controls, and standard operating procedures of the company.
• Provides assistance in store merchandising in product placement and arrangement.
• Ensures the highest standards of housekeeping and grooming etiquettes are maintained in store at all times.

Qualifications & Requirements:

• Experience in selling high-end furniture or luxury products is a MUST.
• Bachelor’s degree in Business Administration, Marketing, or a related field preferred, or at least a High School diploma.
• Excellent communication skills in English and Arabic/Tagalog.