Sales Assistant
Job description
Core Skills
- Customer Service:
- Strong ability to assist customers by providing product knowledge, answering inquiries, and resolving concerns promptly.
- Friendly and professional demeanor to ensure a positive customer experience.
- Sales Support:
- Ability to support the sales team by managing inventory, processing transactions, and preparing sales reports.
- Skilled in upselling and cross-selling products to achieve sales targets.
- Communication:
- Excellent verbal communication skills for engaging with customers and team members effectively.
- Basic written communication skills for email correspondence and documentation.
- Time Management:
- Strong organizational skills to manage multiple tasks efficiently during busy periods.
- Ability to prioritize tasks and meet deadlines.
Technical Skills
- POS Systems:Familiarity with Point-of-Sale (POS) systems to process transactions accurately.
- Inventory Management:Ability to monitor stock levels, manage inventory, and restock shelves as needed.
- MS Office:Basic knowledge of Excel, Word, and Outlook for daily reporting and communication.
Interpersonal Skills
- Team Collaboration:Works well with colleagues to ensure smooth store operations and achieve shared goals.
- Problem-Solving:Proactive in identifying and resolving customer issues or operational challenges.
- Adaptability:Ability to remain calm and flexible in a fast-paced, dynamic retail environment.
Desired Qualifications
- High school diploma or equivalent; additional education or certification in sales is a plus.
- Prior retail or sales experience in a similar industry is preferred but not mandatory.
- Fluency in English; additional language skills are an advantage.
- Availability to work flexible hours, including weekends and holidays