Sales Administrator - Dubai

Job Responsibilities

• Manage sales order processing from initiation to completion, ensuring accuracy and timeliness to enhance customer satisfaction.
• Coordinate with the sales team to prepare and maintain comprehensive sales forecasts, tracking performance against targets.
• Maintain and update the customer database, ensuring all information is current and accessible for efficient sales operations.
• Prepare sales reports and presentations for management, utilizing data analytics to identify trends and opportunities.
• Assist in the development and execution of sales strategies, collaborating with marketing to align efforts and maximize revenue.
• Handle customer inquiries and complaints professionally, providing timely resolutions to enhance customer loyalty.
• Support the onboarding of new clients by preparing contracts, proposals, and necessary documentation for a smooth transition.
• Monitor inventory levels and coordinate with logistics to ensure timely delivery of products to clients.
• Participate in sales meetings, providing administrative support and contributing insights based on data analysis.
• Ensure compliance with company policies and procedures, maintaining integrity and professionalism in all sales activities.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Sales, or a related field is essential to understand market dynamics.
• A minimum of 2 years of experience in a sales administration role, preferably within the UAE market, is highly preferred.
• Proficiency in CRM software and sales management tools to streamline operations and track sales performance.
• Fluent in English, with Arabic language skills considered a significant advantage to enhance communication with local clients.
• Strong analytical skills to interpret sales data and provide actionable insights for continuous improvement.
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Demonstrated ability to work collaboratively within a team, fostering a positive and productive work atmosphere.
• Strong communication skills, both verbal and written, to interact with diverse stakeholders and present information clearly.
• Detail-oriented with a proactive approach to problem-solving, ensuring issues are addressed before escalating.
• Culturally aware and adaptable to the dynamic business environment in Dubai, showing respect for diversity.