Sales Account Manager | Real Estate | AFET

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The role is pivotal for driving sales and managing client accounts within the services division to develop and grow annual maintenance sales contract for ELV systems, security & surveillance systems, BMS and ICT products. The role holder will be responsible for promoting and selling our comprehensive/non-comprehensive maintenance contract for ELV systems, security & surveillance solutions, BMS, and ICT systems to prospective clients. This role requires a deep understanding of integrated solutions in ELV, security & surveillance products, BMS, ICT, and AV, with excellent communication skills, and a proven track record in sales.

Responsibilities:

• Setting Sales Goals: Establishing clear, measurable sales objectives in alignment with the company’s broader financial targets.
• Tracking Performance: Continuously monitoring actual sales against targets, identifying variances, and taking corrective action as needed.
• Client Retention and Expansion: Implementing strategies to retain existing clients and upsell or cross-sell additional products or services.
• Sales Forecasting: Producing accurate sales forecasts based on historical data, market trends, and client behavior.

What you will do:

• Client Relationship Management: Develop and maintain strong relationships with key clients in the security and surveillance, AV, BMS, and ICT services.
• New Vendor Acquisition: Identify and target new potential vendors through market research, events, and conferences.
• Sales Strategy: Create and implement effective sales strategies to achieve company revenue goals.
• Market Analysis: Analyze market trends and competitor activity to identify new business opportunities.
• Product Knowledge: Maintain in-depth knowledge of the division of product offerings and stay updated on industry advancements.
• Presentations and Demos: Conduct product presentations and demonstrations for prospective clients.
• Proposal Development: Prepare and present detailed proposals, quotes, and contracts.
• Team Collaboration: Work closely with the marketing, technical, and product teams to ensure client needs are met.
• Reporting: Provide regular reports on sales activities, forecasts, and account status.

Required skills to be successful:

• Relationship-building.
• Solution selling.
• Communication.
• Leadership.

What Equips you for the role:

Minimum Qualifications and Knowledge:

• Education: Bachelor’s degree in electronics, or a related field.
• Experience: Minimum of 5 years of sales experience in field services and maintenance contracts in domain of surveillance, AV, BMS, and ICT services.

Job-Specific Skills:

• Strong negotiation and closing skills.
• In-depth understanding of ELV products & solutions.
• Excellent communication and interpersonal abilities.
• Proficiency with CRM software and Microsoft Office Suite.
• Ability to analyze and interpret sales data.
• Result-driven and highly motivated.
• Exceptional organizational and time management skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

About Al-Futtaim Engineering & Technologies:
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.