Safety Officer

Company Description

Safety Officer

As Safety Officer, you will be responsible for providing excellent guest service and maintaining overall efficiency of set standards for the function.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Ensure the safety of guests, suppliers, visitors, contractors, and employees, and property by actively monitoring the premises and responding to incidents promptly and appropriately.
• Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.
• Keep the Cluster Health & Safety Officer & Cluster Director of Security informed of all safety-related matters.
• Liaise with Management personnel and all employees and assist with safety concerns.
• Liaise with local law enforcement and Fire & Safety officials if required.
• Maintain proper grooming at all times.
• Inspect lobbies, corridors, guest floors, public areas, and outside, including parking areas.
• Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipment.
• Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.
• Notify the concerned Department Head of the presence of persons with questionable reputations.
• Assist management and enforcement officers in emergency situations.
• Comply with and record data for Safety Control.
• Investigate & document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.
• Ensure all Fire safety equipment is at the designated places and is serviceable at all times.
• Ensure all Fire Exits and stairs are clear from obstruction at all times.
• Report complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.
• Ensure a high level of product knowledge of the hotel and local areas.
• Ensure a high level of customer service is consistently maintained.
• Keep the Cluster Health & Safety Officer & Cluster Director of Security fully aware of any relevant feedback from either customers or other departments.
• Read all memos concerning Safety.
• Attend training sessions as scheduled to improve skills and knowledge.
• At the end of the shift or the day, communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security needs to know for a well-running of operations.
• Provide Safety-related trainings to the departments/contractors as assigned by Cluster Health & Safety Officer.

Your Experience And Skills Include

• Minimum of 1-2 years’ experience in hotel is preferred.
• Experience in the GCC and/or Middle East Region is a plus.
• Excellent communication skills, both written and verbal, required.
• Be committed to exceeding guest expectations.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS