Room Attendant

Ennismore
Dubai
AED 50,000 - 200,000
Job description

Key Roles & Responsibilities

• Cleans and maintains areas of responsibility according to set standards and procedures.

• Replenish guest supplies.

• Ensure guests requests are promptly and courteously met.

• Report damage or malfunction in hotel rooms/areas to Supervisor.

• Maintain equipment in a proper state of cleanliness and repair.

• Maintain a section room report as well as a daily productivity report.

• Attend daily briefings with supervisor and take on daily assigned tasks.

• Report lost and found articles to the housekeeping office immediately.

• Handle guest complaints, reporting them to Supervisor immediately.

• Report unusual behavior/activities in guestroom, floors/public areas to Supervisor.

• Record room status in allocated section accurately.

• Comply with hotel’s health, safety, and hygiene policy.

• Adhere to personnel grooming and hygiene standards.

• Attend meetings and training sessions as required.

• Carry out valet services when required (e.g., delivery of linen, processing laundry orders).

• Fully understand the difference in guest levels (VIPs) and Room Categories.

• Must adhere to all Lost and Found procedures.

• Proper follow-up of HK SOPs.

• Must comply with all fire evacuation procedures and first aid trainings.

• Must comply with Hyde grooming standards.

• Attend proper trainings and have best conduct at work.

Qualifications

PERSONAL ATTRIBUTES
  1. Good organizational skills
  2. Good level of engagement with guests
  3. Good knowledge of Housekeeping Operations
Qualifications
  1. Secondary education
  2. Good Housekeeping knowledge
Experience

Minimum 2 years experience in a similar capacity in a luxury hotel environment.

Application

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Resume *. We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB.

These questions are a must.

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