Room Attendant

Job Responsibilities

1. Receives work assignment, key, and supplies from the supervisors.
2. Signs key logbook and is responsible for the master key.
3. Checks all rooms to verify room status every morning.
4. Cleans rooms and bathrooms, performing any combination of the following duties:
1. Vacuum carpet and upholstered furniture, dust and damp wipe furniture, empty ashtrays and waste baskets.
2. Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors.
3. Polish brass and metal.
4. Replenish bathroom supplies and room supplies.
5. Tidy and arrange guest toilet articles on vanity top neatly.
6. Spot clean carpet and upholstery when necessary.
5. Cleans and keeps the guest corridors, service pantries, and service areas neat and tidy at all times.
6. Checks and reports any maintenance work required to supervisors immediately.
7. Reports damaged or missing items and suspicious behavior of guests to supervisors immediately.
8. Informs or removes room service trays and trolleys from guest rooms and corridors.
9. Informs valet service to collect guests' clothes for laundry, dry cleaning, or pressing services.
10. Fills in the room attendant report with the accurate time of entering the guest room.
11. Turns in all Lost and Found articles to Housekeeping before off duty.
12. Maintains assigned rooms in a clean, safe, and hygienic state at all times.
13. Greets guests in a courteous and polite manner at all times.
14. Reports to the housekeeping office of guests who have pets, cooking equipment, and dangerous possessions in the room.
15. Coordinates with supervisors if items are missing in assigned areas.
16. Opens and records the time for rooms requested by engineering in the housekeeping attendant report.
17. Attends daily briefing.
18. Reports to work well-groomed.
19. Adheres to the strict rules and regulations pertaining to key security.

Desired Candidate Profile

• Proven experience as a Cleaner or Housekeeper.

• Ability to work with little supervision and maintain a high level of performance.

• Customer-oriented and friendly.

• Prioritization and time management skills.

• Working quickly without compromising quality.