Company Description
Momentum Corporate Services is a leading entertainment group based in Abu Dhabi, United Arab Emirates. Our portfolio includes mobile game development and publishing, virtual reality experiences, iGaming, esports management, and content platform services. We are dedicated to creating immersive and personalized entertainment experiences that push the boundaries of innovation in the industry.
For more information about Momentum Group, please visit our website at www.mgh.ae.
Overview
The Responsible Gaming Officer plays a vital role in overseeing various risk operations, including monitoring transactions for fraud detection and prevention, scrutinizing transactions for anti-money laundering (AML) activities, and conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) during both the onboarding and ongoing review processes. This position will be handling Responsible Gaming reviews, managing fraud and AML rules, analyzing extensive data sets, and maintaining compliance with AML regulations through diligent AML Screening.
Responsible Gaming
- Monitor Player Activity: Track player behaviour using data tools to identify potential signs of problem gambling, such as excessive spending, playtime, or self-exclusion triggers.
- Support Responsible Gaming Initiatives: Assist in implementing RG tools, such as deposit limits, time-out features, and self-exclusion processes, ensuring they are functioning properly.
- Customer Interaction Support: Collaborate with customer service teams to assist in resolving player queries related to responsible gaming and provide timely support for escalated cases.
- Data Analysis: Conduct entry-level data analysis to identify trends in player behaviour.
Customer Due Diligence
- Gather detailed customer information and supporting documents for Customer Due Diligence (CDD) and review of specific triggers.
- Conduct Enhanced Due Diligence (EDD) reviews on high-risk clients and reviewing any EDD documents.
- Assess and investigate AML reports and rules related to potentially suspicious activity/transactions.
- Perform controls on alerts resulting from the company’s PEPs, Sanctions and Adverse Media screening process.
- Proactively engage with existing customers for the collection of required documents during periodic and event-triggered reviews.
- Maintain strict adherence to AML and CTF regulations, aligning with both regulatory expectations and company policies.
Fraud Monitoring and Investigation
- Monitors and investigates suspicious activity to identify and control fraudulent activity, such as account takeover, theft, and similar risks.
- Carry out in-depth investigations of flagged transactions and provide comprehensive reports on the outcomes.
- Assess the authenticity of KYC documents to prevent identity fraud.
- Continuously monitor account registrations, deposits, and withdrawals for any signs of fraudulent activity.
- Manage accounts and events flagged as suspicious, ensuring compliance with internal policies and guidelines.
Skills Required
- MUST have experience in Responsible Gaming.
- Familiarity with AML regulations and requirements, including KYC standards.
- Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools.
- Excellent problem-solving and analytical skills with attention to detail.
- Ability to manage multiple, competing priorities, duties, and tasks.
- Strong analytical mind and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in English is required.
Qualifications
- Bachelor’s or Master’s degree in a business-related field, or equivalent experience.
- Nice to have: CFE, CFA, CAMS, etc.
Offer
- Fantastic new office on Yas Island.
- Opportunity to work for a growing start-up business.
- Chance to work with like-minded professionals.
- A diverse environment with a determination to reach our goals.
- Training and learning opportunities.
- Company benefits which support your health and well-being.
Interested? Do apply directly with your CV.