Revenue Optimisation Analyst (Business Systems)

Revenue Optimisation Analyst (Business Systems)

Job Purpose
At Emirates, our Revenue Optimisation team is responsible for managing a combination of pricing, demand, and marketing strategies. We work to maximize revenue growth for our organisation, ensuring Emirates Group continues to reach its targets!

The Revenue Optimisation Analyst (Business Systems) will develop and maintain expertise around revenue management principles and techniques.

In This Role, You Will

• Optimise network revenues, using processes, procedures and controls related to Pricing, forecasting and flight optimisation.
• Offer proactive recommendations and actions to drive network revenue. Using data sourced from multiple sources such as PROS, ATPCO, pricing systems, recommend, and prepare responses and strategies aimed at optimising revenue.
• Audit and ensure RO standards and procedures are followed.
• Provide guidance and requirements to both the RO Standards and Procedures team and the RO Systems team on operational requirements for business process and system development.
• Manage internal relationships ensuring Revenue Optimisation alignment with EGIT, EKAS, Planning and other departments.
• Design and implement standards and review mechanisms that can be used for the review of auto-quote/pricing/ticketing functionality in MARS, EOL and other e-commerce applications.

Business Systems

• Plan, review and set up systems based on business segments, sales channel and customer specific areas. Set up contract, product creation, account creations, rate definition and reviews, nominal mapping and threshold limits and user access management, analyse and define functional and non-functional requirements for assigned projects and enhancements. Identify and evaluate conflicting requirements and suggest practical solutions to achieve customer targets.

Revenue Systems

• Develop business specifications for new systems, enhancements to the existing systems to suit the changing business requirements and establish controls on the integrity and functionality of new system releases by developing appropriate system test plans.
• Enhance knowledge of NDC concepts and verbs to actively participate in testing and onboarding the GDSs through NDC, opening up means to personalise and offer Emirates enhanced content to the end consumer through GDSs.

Qualifications & Experience
To be considered for this role, you must meet the below requirements:

• Bachelor's degree or honours with 5+ years of experience within Commercial/Sales Revenue Optimisation.
• 5 years experience in revenue management or a commercial department as well as experience in the use of ATPCO, Airfare, Infare, PROS, Software development.
• Exposure to office automation environment as well as analytical skills, ability to perform statistical analysis of various business situations for revenue enhancement.
• Knowledge of fares certification obtained through Industry, IATA and in-house sponsored and approved courses.
• Experience in any other programming languages such as Java, Python, R or C++.
• Strong analytical skills and proven ability to work at all levels and across different cultures.
• A bachelor's degree in computer science and 2+ years experience in Business systems, product management.
• Experience in Airline Pricing and in-depth knowledge of the intricate dependencies around ATPCO Pricing Distribution functions.
• Skills in System Design, Analysis, Unit/Integration/UAT Testing (Manual & basic level of API Automation).
• Skills to read, understand/develop API Schema & Test JSON Schemas using Postman Tests (JavaScript and PM Collections).
• Basic knowledge of DevOps practices and tools (e.g., Git, Docker, Jenkins, etc.).
• Skills in building Small Apps, POCs & Dashboards using Python & python libraries (Dash, Matplotlib, Plotly, numpy, pandas etc.) for Business System Support initiatives.
• Hands-on understanding of Azure Cloud services such as App Services, Function Apps, or Container Instances for hosting.
• Intermediate to Good knowledge of Databases (Oracle PL/SQL, POSTGRES SQL, Snowflake, etc).

You'll Have An Edge If You Are

• Proficient in airline shopping, pricing engines, and post-sales servicing.
• Skilled at building strong relationships with peers and team members.
• Driven to create value with a customer-centric mindset.
• Experienced in revenue optimization and airline retailing for direct channels and NDC/Direct Connects.
• Capable of managing complex projects with multiple stakeholders and vendors.
• Familiar with product management tools.
• An effective communicator who can convey product vision and influence stakeholders across the organization.

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team.

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what's it like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section.