Manage and lead the Team through day-to-day operations as well as strategically guide the Revenue department to achieve Team and organisational goals.
Ensure yield exemptions are investigated and analysed and new business opportunities are identified.
Prepare Revenue annual budget and forecast along with GM and Director of Finance.
Gather and analyse statistics, yield information, and all other relevant information in order to identify potential new business markets and trends and to minimise risk.
Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement.
Complete and analyse month-end reports.
Outline risks and opportunities relative to meeting rooms versus guest room availability to present at weekly meetings.
Record and analyse all refused, lost, cancelled, and waitlisted business for both guest rooms and Conference and Banquet meeting space.
Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks.
Ensure Team Members have current knowledge for all relevant processes, policies, and promotions as necessary to perform their duties.
Manage staff performance in compliance with company policies and procedures.
Recruit, manage, train, and develop the Revenue Team.
Qualifications:
Minimum of 2 years experience in the same function.