Retail Sales Representative | Retail | Al Futtaim Watches & Jewelry | UAE

Retail Sales Representative | Retail | Al Futtaim Watches & Jewelry | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

1. Creates a sparkling clean and organized environment by maintaining store standards and cleanliness, providing a high level of customer service at all times.
2. Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
3. Greets customers immediately upon entering the store with a smile and sincere greeting.
4. Provides customers with current relevant information about the product and assists with ensuring compliance with in-store procedures regarding pricing and ticketing.
5. Provides quality service in the fitting rooms, follows up with customers in a timely manner, and maintains cash wrap cleanliness.
6. Provides efficient service at the cash wrap, offers gift cards, and captures customer information in the database.
7. Sincerely thanks all customers for shopping as they exit the store and invites them back.
8. Participates in and attends all store meetings and other related functions.
9. Represents a positive attitude toward the merchandise, the brand, and the company.
10. Participates in all inventories and assumes and completes other duties as assigned by store management.
11. Meets or exceeds weekly sales goals and satisfactorily completes all duties as assigned by management.
12. Is punctual and adheres to the designated work schedule.
13. Is flexible and works well with peers and management to accomplish duties.
14. Follows company Policies and Procedures 100% and performs housekeeping duties as required.

Required Skills to be successful:

1. The Retail Sales Rep should have a friendly and engaging personality and be comfortable working with members of the general public.
2. Ability to stand for a minimum of 8 hours.
3. Confident, helpful, polite, and physically fit.

What equips you for the role:

1. High School (Bachelor Preferred)
2. 4-5 years’ experience in the Watch industry.
3. Proven ability to achieve goals.
4. Good personality and excellent relationship skills.
5. Accountability.