Retail Sales Representative

About Kseibi Tools,
KSEIBI Tools, a global leader in the manufacturing, wholesale, and import-export of high-quality hand tools, power tool accessories, and hardware products, is seeking a Showroom Retail Salesperson to join our team in Abu Dhabi. With a presence in over 45 countries, KSEIBI is synonymous with quality, innovation, and customer satisfaction.

Job Responsibilities:

• Assist customers in selecting the right tools and products, ensuring excellent product presentation.
• Negotiate prices with customers to secure sales while maintaining profitability.
• Communicate with customers effectively via telephone and email, providing prompt responses to inquiries.
• Conduct follow-ups with customers to build strong, lasting relationships and encourage repeat business.
• Review and analyze sales performance to identify opportunities for growth.
• Achieve or exceed allocated sales targets.

Qualifications and Skills:

• Excellent listening, writing, and verbal communication skills in English and Hindi.
• Strong customer service skills with the ability to understand and meet client requirements.
• A proactive, enthusiastic, and sales-motivated attitude.
• Proven ability to develop trust and build strong relationships with clients.
• Basic IT skills for handling emails, product data, and customer inquiries.
• Strong planning and organizational skills.
• High school diploma or equivalent qualification.
• At least 2 years of experience in indoor sales (preferably in the tools or hardware industry).
• Highly self-motivated, hardworking, and adaptable.
• Energetic, active, and enthusiastic about sales and customer engagement.

Preferred Qualities:

• Fluency in Arabic is an added advantage.
• Experience in a showroom or retail environment.

Job Type: Full-time
Salary: AED 2,500 – AED 3,000 per month

Why Join Us?

• Be part of a globally renowned company with a commitment to quality and innovation.
• Competitive salary with opportunities for growth and performance-based incentives.
• Work in a collaborative, energetic, and supportive team environment.

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 2 years (Required)

Language:

• Hindi and English (Required)