Retail Sales Consultant

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

The Retail Sales Consultant is responsible for delivering exceptional customer service, driving sales, and providing expert advice on products and services within a retail environment. This role involves engaging with customers, understanding their needs, and offering tailored solutions to enhance their shopping experience. The consultant plays a key role in achieving store targets while maintaining high standards of merchandising and visual presentation, in compliance with UAE retail regulations and customer service norms.

Responsibilities:

• Assisting customers with product selection, demonstrating features, and offering solutions based on individual needs and preferences.
• Meeting or exceeding personal and store sales targets by actively promoting products and upselling where appropriate.
• Maintaining product knowledge to provide accurate information on specifications, warranties, and availability.
• Handling transactions efficiently using POS systems and ensuring all procedures are followed accurately.
• Managing stock levels on the shop floor and participating in inventory counts and replenishment.
• Ensuring visual merchandising standards are met, including proper display and cleanliness of retail areas.
• Handling customer complaints or concerns professionally and resolving them in a timely manner.
• Collaborating with team members to ensure smooth store operations and consistent customer service delivery.

Requirements:

• High school diploma or equivalent; a diploma or degree in Sales, Marketing, or Retail Management is an advantage.
• Minimum of 2-3 years of experience in a retail sales environment, preferably within the UAE.
• Strong communication and interpersonal skills with a customer-centric approach.
• Proven ability to meet sales targets and work under pressure in a fast-paced retail setting.
• Familiarity with POS systems, inventory management tools, and basic sales reporting.
• Well-groomed, professional appearance with a proactive and approachable personality.
• Fluency in English is required; knowledge of Arabic or other languages is an asset.
• Willingness to work flexible shifts, including weekends and public holidays.

Job Details

Role Function: N/A

Work Type: Full-Time

Role Level: Mid-Level

Country: United Arab Emirates

City: Dubai

Number of Vacancies: 1

Job Category: Sales & Business Development